Privacy Policy
Last updated: 14/03/2026
1. Introduction
Lead Wholesaler System ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, service address
- Service Information: Service type, issue description, preferred date
- Technical Information: IP address, user agent, browser type
- Marketing Information: UTM parameters, referrer, landing page
3. How We Use Your Information
We use your information for the following purposes:
- To connect you with certified service contractors in your area
- To provide service quotes and estimates
- To improve our services and user experience
- To comply with legal obligations under PDPA 2010
4. Information Sharing
We share your personal information with:
- Service Contractors: Your information is shared with contractors matched to your service request to enable them to contact you
- Service Providers: Third-party services that help us operate our business
- Legal Authorities: When required by law or to protect our rights
5. Your Rights Under PDPA
Under Malaysia's PDPA 2010, you have the right to:
- Access your personal data held by us
- Correct inaccurate personal data
- Withdraw consent for data processing
- Request data portability
- Lodge a complaint with the PDPA Commissioner
To exercise these rights, please contact us at privacy@leadwholesaler.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, we retain lead data for 24 months from the submission date.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@leadwholesaler.com
Phone: +60 12-345 6789